By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

1. General Conditions

  • These Terms apply to all users of the website, including browsers and customers.
  • We reserve the right to update, change, or replace any part of these Terms at any time.
  • Continued use of the website following changes constitutes acceptance of those changes.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website.

3. Products and Services

  • Primahort specializes in home and garden supplies.
  • All product descriptions and prices are subject to change without notice.
  • We reserve the right to discontinue any product at any time.
  • We make every effort to display product information accurately, but we do not guarantee it will be error-free.

4. Orders and Payments

  • By placing an order, you agree that all information provided is accurate and complete.
  • Prices are listed in GBP unless stated otherwise.
  • Payments are processed securely through third-party payment providers.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

5. Shipping

  • We ship only within the United Kingdom.
  • Shipping is free and typically delivered within 3–4 business days.
  • Delivery times are estimates and not guaranteed.

6. Returns and Refunds

  • We offer a 30-day return policy.
  • Refunds are processed within 7 days after the returned item is received and inspected.
  • Items must be unused and in original packaging.
  • Please refer to our Refund & Return Policy for full details.

7. Cancellations

Orders may be cancelled before they are shipped. Once shipped, the order must follow the return process.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of primahort and may not be used, copied, or reproduced without written permission.

9. Prohibited Uses

You may not use this website:

  • For unlawful purposes
  • To violate any laws or regulations
  • To transmit malicious software or viruses
  • To interfere with the website’s security or functionality

10. Limitation of Liability

Primahort shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless primahort from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

📧 Email: info@primahort.shop
📞 Phone: +44 7374 482884
📍 Address: 5528 Doidge Road, Birmingham, B23 7SG, United Kingdom